CIC/CHC Contact Info   16 comments

The email address which a PER will come from is as follows, and should be added into your contact list to prevent it from ending up in spam/junk folder:

The above email is one-way only and cannot be replied to or have emails sent to it.
For an enquiry to CIO, Sydney, use the following email address:

Posted January 27, 2011 by Wayne

16 responses to “CIC/CHC Contact Info

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  1. You are quite right Wayne,we should keep that e-mail address in our contact list because mine was deleted by mistake and now I am trying to apply for the second time. By the way I have not received my refunds yet 8 months passed.Do you know where should i write or better call? Thank you.

    • You need to contact either CIO or visa office, depending on where your application failed? I am guessing CIO – in which case just email and say you’ve been waiting for 8+ months. If it’s visa office then visit the individual visa office’s website for contact details – usually they have a webform you can fill in with a case-specific query.

      Best of luck,

  2. can i get a detail and right method descion on my application that has been refused on 12th may 2011. it is my future dependenging matter

    • Hi Wayne
      I have submitted my application to CIO sydney Nova scotia Canada for immigration (FSW) on 25/08/2011 through DHL and it has been received at 31/08/2011 by Mr.Mike.On 27/01/2012 I got a message from that your application has been returned on 23/01/2012 to your mailing add,through ordenary mail (without any tracking # or registery #).Unfourtunetelly it did not reached to my mail box yet.Here post office do not have any record about my returned application package .Please i need your professional openion about this matter.

      Your Sincerelly
      Syed Nasir Abbas
      Riyadh Saudi Arabia
      Pharmacist (1992)
      They give the reason because cap, reached for pharmacist.Still i am not sure either my application is returned or not.I will wait your reply and help.

      Syed Nasir Abbas
  3. hi Wayne,

    What is the contact email of CHC london?



  4. Excellent post. I was checking constantly this blog and I’m impressed! Very helpful info specially the last part 🙂 I care for such info a lot. I was looking for this particular info for a long time. Thank you and best of luck.

  5. Hey there, You’ve done an incredible job. I’ll certainly digg it and personally recommend to my friends. I’m sure they’ll be benefited from this website.

  6. Hi. I’m from the philippines and I have a representative in canada handling my application (actually his a relative) my problem is my application was received april 2011 and up to now, I havent receive any email from CIC. I have a hard time getting in touch with my rep in canada. My question is, Is it okay for me to email CIC even if I have a rep and will it not jeopardize my application if the inquiry will come from me and not my rep..Lastly, if it is okay for me to email CIC, can you help me on the format of the letter that I’m going to send to CIC..Thanks so much..Hope to hear from you very soon..I’m starting to get frustrated..

    • Hi,

      If you have a representative I believe CIO will send all correspondence to that representative. Any eligibility confirmation email will have been sent to the representative.

      I think if you mail CIO directly you may get a direct response, but they may also just mail the address their have on their system.

      It’s worth a try, but really you should be hassling your representative for information, that’s what he is being paid for!

      As for the format, just keep it simple and ask what the status is of your application – give them your full name, address, date of birth and NOC category etc.

      Best of luck,

  7. Thanks Wayne

  8. I have sent my application on 1oct 2011noc code 3113.i am yet to recieve any mail or e version from nova scotia.cap in this qouta is reached on 13jan 2012.what shall i do.i am getting anxious.can i get information from somewhere where my file is.

    • Hi. Firstly – has your credit card been charged/bank draft been cashed? This is the best way to tell if your application made it within the cap. Other than that, nothing you can really do until you get your eligibility review email from CIO.

      Although if your application was received 1st October 2011 you should have had your eligibility review completed by now. Have you tried contacting CIO via their website? If your application was rejected they should be able to tell you.


  9. I have sent PCC/Medical/Fee/passport on 17 Feb 2012.

    How to contact CHC to take update on status.

    And plz. confirm if it would be advisable to contact for status from CHC

  10. I sent my PR application to CIC nova Scotia last Jan 26,2012 no response yet for my AOR i sent an email their system replied for 28 days after they received my emai .So long to wait for their reply is that so????
    so hard to contact their canada please help thanks

    I have a brother who already worked in canada. But he went Home because he was not able to process his working visa and had expired. the imigration told him to go home unfortunately because of financial problem in the philippines he was not able to go home immediately. By the time he went back to the philippines Last march 2012 he applied for a working visa his employer had already sent his lmo to the canadian immigration unfortunately he was denied July 2012. Then his employer apPlied again for his LMO So that he could go back to canada And also my brother could re apply for a working visa he processed his working visa last november 2012. And received a letter LastJanuary 2013 that he has to undergo again a medical check up as required After his check up he has to wait another 3 months for the result of his working visa status. Now march 25 he is required by the canadian embassy in the philippines to pass his sss contribution in the philippines. Why is it take so long for my brother to go back to canada? , Is my brother belong to the new regulation of canada for skilled worker? Pls help me with my inquiry it would be much grateful if you can assist me with my question. Thank you in advance.


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